Let's Get You Moving
Have questions about our electric scooters? Need technical assistance or want to place a bulk order? Our team is ready to assist you.
Here to Support Your Ride
At StreetScoot, we believe that buying an electric scooter is just the beginning of our relationship. Whether you are a daily commuter in the city or a weekend explorer, our dedicated support team ensures your experience is seamless. We handle inquiries ranging from battery maintenance specifications to shipping logistics across the US.
Digital Inquiries
For the fastest response, please email our support desk. We aim to reply to all queries within 24 hours. Please include your order number if applicable.
Email Us
streetscoot@gmail.com
Send a Message
Fill out the form below to reach our sales or technical team. Provide as much detail as possible so we can
route your request to the right expert immediately.
Whether you have questions about product features, maintenance plans, existing orders, or would like a
customized quote, we are here to help. Our specialists handle everything from technical troubleshooting to
business partnership inquiries.
Expect a friendly, knowledgeable response within one business day. We look forward to assisting you!
- Expert technical advice
- Order status updates
- Partnership opportunities
How We Handle Your Request
Our streamlined support process ensures nothing slips through the cracks.
Ticket Created
Your email is instantly logged into our secure ticketing system, assigning a unique ID for tracking.
Expert Review
A specialist reviews your query—be it mechanical, electrical, or logistical—to draft a precise solution.
Resolution
We respond with a clear answer, shipping details, or a troubleshooting guide within 24 hours.
Popular Models
Looking to order? Check out our best-selling electric scooters designed for the modern urban environment.
Urban Pro X1
The definitive commuter scooter with 40-mile range and regenerative braking system.
City Lite S
Lightweight, foldable, and perfect for last-mile travel. Weighs only 25 lbs.
Cruiser Max
Heavy-duty tires and dual suspension for smooth rides on any city terrain.
Common Questions
Before you reach out, check if your question is answered here. We update this list weekly based on customer feedback.
What is the standard shipping time? ▼
We ship all orders from our central warehouse within 24 hours. Standard delivery takes 3-5 business days.
Do you offer international shipping? ▼
Currently, we only ship within the continental United States. We are working on expanding to Canada and Europe in late 2026.
Where can I find my warranty information? ▼
Every StreetScoot comes with a 1-year limited warranty. Your warranty packet is included in the box, and a digital copy is sent to your email upon purchase.
Meet the Experts
Behind every reply is a real person passionate about urban mobility. Our team of certified technicians and customer success agents work together in our headquarters to ensure you stay on the move.
Ready to Join the Revolution?
Don't let questions hold you back. Send us an email or browse our shop to find your perfect ride today.